FAQ

Frequently asked questions

How does the sizing work?


We offer three sizes: small, medium and large. Generally, the SMALL size fits toddlers and preschoolers ages 2 to 3 years old. The child's head should measure (from the forehead, above the ears to the back of the head) 18-19.5 inches. Generally, the MEDIUM size fits school age children from age 4 up to the age of 8. Occasionally, adults will purchase this size for themselves if they have a smaller head. The head should measure (from the forehead, above the ears to the back of the head) 20-21 inches. Generally, the LARGE size fits most adults and children ages 8 or older. The head should measure (from the forehead, above the ears to the back of the head) 21.5-23 inches. If you made your purchase and the beanie fits loose, we suggest rolling it once or twice. If you're head measures larger than 23 inches, please message us and request a special order.




Can I return or exchange my beanie?


Customer satisfaction is important to us. We accept returns and exchanges within 30 days of purchase. Send us a message if you'd like to return or exchange.




How do I care for my beanie?


Our beanies are all preshrunk. However, we suggest that you wash cold on a gentle cycle or hand wash them and then dry flat.




My child has been diagnosed with cancer. How do I get his/her free beanie?


At this time, our free beanie offer only applies to children in Canada. If your child has been diagnosed with cancer in the last 5 years, we would love to send him/her a free beanie. Please message us and let us know which hospital your child is being treated at. We will send you a coupon code so that you can redeem the free beanie with free shipping.




What's the difference between a lined beanie and an unlined beanie?


The unlined beanies are made of one layer of fabric and are not reversible. They are great for warmer weather- even summer months as they are lightweight. The lined beanies are made of two layers- and often the second layer (the inside layer) is a different colour than the outer layer. They can often be flipped inside out and worn on the reverse side- so it's like getting 2 hats for the price of 1.





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*Child with cancer? Email us for a free coupon code booboosbeanies@gmail.com

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